Customer Code of Conduct

1. Respect for Facilities
Users must treat all laboratory equipment, instruments, and facilities with care and respect. Any damages or malfunctions should be reported immediately to the CRL staff.

2. Compliance with Safety Regulations
All users are required to follow safety protocols, wear appropriate personal protective equipment (PPE), and attend safety briefings as instructed.

3. Professional Behavior
Users are expected to maintain a professional attitude at all times. Disruptive, abusive, or inappropriate behavior will not be tolerated.

4. Access and Authorization
Only authorized personnel are allowed entry into the laboratory. Users must not allow unauthorized individuals into restricted areas.

5. Cleanliness and Tidiness
Users must ensure their workspace is kept clean and organized. All waste materials must be disposed of according to laboratory guidelines.

6. Confidentiality and Data Integrity
Users must respect the confidentiality of research data and results. Tampering with or misrepresenting data is strictly prohibited.

7. Punctuality and Time Management
Lab bookings must be honored. If you are unable to attend your session, notify the relevant staff in advance.

8. Use of Lab Resources
Resources must be used efficiently and ethically. Personal use of lab materials and equipment is strictly forbidden.

9. Feedback and Communication
Users are encouraged to provide feedback and report any concerns to lab management in a respectful and constructive manner.

10. Consequences of Misconduct
Failure to comply with this Code of Conduct may result in suspension or permanent revocation of lab access.